Light and Shadow
ELEGANT LIGHT & SHADOW SERVICE
Enjoy maintenance services
• Ensures a superior and secure smart light and shadow experienceUnionlux Premium Maintenance Program ensures that you are provided with product inspections, firmware upgrades and original parts replacement services by technicians who have been professionally trained in intelligent lighting and shadow systems.
• Technology and price transparency
maintenance plan will remain unchanged. All operations are done by technical experts.• In addition to all items in the "Distinguished Service" program, this program also provides replacement services for some important optical components * (including headlight modules, tail light units, ambient light fibers).
* Important optical components included in the "Premium Upgrade Service" program can only be replaced once during the warranty period.
Extended Light Protection
•Extended Light Care Program Extend Warranty to 5 Years
You can extend your warranty by extending the light protection plan
Unionlux system for extended coverage up to five years
* Not applicable before 2022
Smart Light Diagnosis Program
• Ensure excellent performance of light and shadow systemUnionlux Smart Light Diagnostics program ensures that experts trained in precision optical engineering provide you with system inspection, parameter calibration and performance optimization services.
• Transparent diagnosis process and results
diagnostic plan remains unchanged. All operations are done by technical experts with several optical patents.• In addition to all items in the "Light Sense Optimization" program, this program also provides tuning services for some important intelligent light sensing components * (including light sensor calibration, dynamic beam focus adjustment, and intelligent scene linkage parameter optimization).
* The important intelligent light sensing components included in the "Light perception optimization plan" can only be adjusted once during the warranty period.
Exclusive Services
• Supporttailor-made solutions
Our team of experts provide 24-hour technical support, ready to answer questions about the light and shadow system, and support remote diagnosis and assistance. In case of product failure or system abnormality, the Unionlux will start the exclusive emergency response service.
• Programmepersonalized service
We provide personalized light and shadow customization, covering exclusive beam design, intelligent scene linkage programming, atmosphere lighting color and dynamic effect customization, as well as in-depth integration consultation with vehicle intelligent system, fully satisfying your ultimate pursuit of light and shadow aesthetics.